Company

Quality Policy

We formulated Quality Guidelines as a guideline for Our Values and Responsibilities based on the Central Glass Group Corporate Philosophy: We continuously seek to enhance quality and uphold our promises to society and our customers. The Quality Guidelines form a framework to Prevent, Detect, and Respond to quality issues, which are important perspectives for compliance. Based on the quality guidelines, each organization’s quality policy is determined.

Quality Guidelines

Item		Description
Prevent	Cultivate a culture of quality	Provide high quality and reliable products by ensuring compliance with laws and regulations, clients’ requirements, and social responsibilities.
	Perform continuous improvements	Continuously implement quality improvement activities, as well as encourage employees to enhance their awareness and abilities throughout the entire supply chain to keep developing the quality and safety of our products.
	Update and enforce policies and procedures	Comply with each policy and procedure and update them as needed.
	Improve organizational structures	Ensure the independence and authority of quality control and quality assurance departments so that they can fully exercise their respective duties.
	Invest in human resources and facilities	Invest appropriately in human resources and facilities that are essential to achieving our quality objectives.
Detect	Strengthen audit systems	Detect problems quickly through layered audits conducted by the plants, quality assurance departments, and audit departments.
Detect	Streamline reporting systems	Clarify reporting procedures and reporting guidelines to ensure quick responses to quality issues.
Respond	Respond to problems with corrective and preventive actions	Prevent recurrences of quality problems by identifying and analyzing the causes, in addition to taking necessary measures such as prompt information disclosure.